Nothing is more frustrating than hitting 'Print' and nothing happens. Wireless connectivity issues are common, but they are often easy to fix with a systematic approach.
1. The Classic Restart
It sounds cliché, but restarting everything refreshes the network assignments.
- Turn off your printer.
- Unplug your Wi-Fi router for 30 seconds, then plug it back in.
- Wait for the internet to come back online.
- Turn your printer back on.
2. Check Network Frequency (2.4GHz vs 5GHz)
Many older printers only support 2.4GHz Wi-Fi bands. If your router is only broadcasting 5GHz, or if your computer is on a different network name (SSID), they won't talk to each other.
The Fix: Ensure your printer is connected to the exact same Wi-Fi network as your computer.
3. Re-install the Printer
Sometimes the IP address of the printer changes, confusing your computer. Removing and re-adding the printer forces your computer to find it at its new address.
- Windows: Go to Settings > Devices > Printers & Scanners. Click your printer, select 'Remove device', then click 'Add a printer or scanner'.
- Mac: System Preferences > Printers & Scanners. Click the '-' button to remove, then '+' to re-add.
4. Update Firmware
An outdated printer firmware might struggle with newer router security protocols. Check your printer manufacturer's support page for the latest firmware update file.
Quick Check
Print a "Network Configuration Page" directly from your printer's menu. This will tell you if the printer itself thinks it is connected to Wi-Fi and what its signal strength is.